Customer Testimonials

⭐ 1 STAR — EXTREMELY DISAPPOINTING AND UNPROFESSIONAL EXPERIENCE AT LIPTON TOYOTA! BUYERS BEWARE! THINK TWICE BEFORE DOING BUSINESS WITH THIS DEALERSHIP! I am writing this review to share the absolutely unacceptable experience my uncle had at Lipton Toyota in Fort Lauderdale, specifically involving Hugo Bracho (Salesperson) and Richard Gonzalez (Finance Representative). My uncle went to this dealership to purchase a truck. The dealership ran his credit, discussed the financing terms, calculated the numbers, and instructed him to move forward with the purchase. They even ordered the truck for him, and he patiently waited OVER A MONTH for it to arrive. Once the ... Read More

Full review text opened.

DealerRater - Oct 31, 2026

⭐ 1 STAR — EXTREMELY DISAPPOINTING AND UNPROFESSIONAL EXPERIENCE AT LIPTON TOYOTA! BUYERS BEWARE! THINK TWICE BEFORE DOING BUSINESS WITH THIS DEALERSHIP! I am writing this review to share the absolutely unacceptable experience my uncle had at Lipton Toyota in Fort Lauderdale, specifically involving Hugo Bracho (Salesperson) and Richard Gonzalez (Finance Representative). My uncle went to this dealership to purchase a truck. The dealership ran his credit, discussed the financing terms, calculated the numbers, and instructed him to move forward with the purchase. They even ordered the truck for him, and he patiently waited OVER A MONTH for it to arrive. Once the vehicle arrived, he traveled to Fort Lauderdale to pick it up. He paid his down payment, completed every step requested by the salesperson and finance representative, signed the contract, and was given possession of the vehicle. THEN, JUST TWO DAYS LATER, THEY CALLED HIM TO SAY HIS FINANCING HAD NOT BEEN APPROVED AND THAT HE NEEDED TO RETURN THE TRUCK! HOW IS THIS ACCEPTABLE BUSINESS PRACTICE? How does a dealership order a vehicle for a customer, make him wait over a month, collect his down payment, have him sign the paperwork, hand him the keys, and THEN announce that the financing was not approved? What exactly were Hugo Bracho and Richard Gonzalez doing throughout this entire process? Why wasn’t the financing situation clearly explained BEFORE delivering the vehicle? This is an outrageous way to treat a customer who trusted the dealership, followed every instruction, and acted in good faith. Customers deserve honesty, transparency, and professionalism, especially when making such a significant financial commitment. A SIGNED CONTRACT AND A DELIVERED VEHICLE SHOULD NOT TURN INTO A NIGHTMARE TWO DAYS LATER BECAUSE OF A FINANCING ISSUE THAT WAS NOT CLEARLY DISCLOSED. I strongly encourage anyone considering purchasing a vehicle from Lipton Toyota to be extremely cautious. Ask questions, demand written confirmation of financing terms, and carefully review every document before handing over your money. Lipton Toyota, Hugo Bracho, and Richard Gonzalez: This experience reflects extremely poorly on your customer service, communication, and professionalism. ONE STAR. A TERRIBLE EXPERIENCE AND A COMPLETE LOSS OF TRUST.

Read at DealerRater

⭐ 1 STAR — ABSOLUTELY DISGRACEFUL! BEWARE OF LIPTON TOYOTA! HUGO BRACHO (Salesperson) and RICHARD GONZALEZ (Finance Representative). SHAMEFUL AND COMPLETELY UNACCEPTABLE! My elderly father trusted Lipton Toyota, signed a lease for a brand-new 2026 Toyota 4Runner, paid $2,000 down, completed all the paperwork, and drove home believing everything was finalized. JUST ONE DAY LATER, THEY DEMANDED THE CAR BACK, claiming his financing wasn’t approved! My father lives in ORLANDO! Now he has to miss work, lose money, and drive HOURS back to Fort Lauderdale because of this dealership’s handling of the situation! AND IT GETS WORSE! When my father asked Hugo Bracho ... Read More

Full review text opened.

DealerRater - Oct 30, 2026

⭐ 1 STAR — ABSOLUTELY DISGRACEFUL! BEWARE OF LIPTON TOYOTA! HUGO BRACHO (Salesperson) and RICHARD GONZALEZ (Finance Representative). SHAMEFUL AND COMPLETELY UNACCEPTABLE! My elderly father trusted Lipton Toyota, signed a lease for a brand-new 2026 Toyota 4Runner, paid $2,000 down, completed all the paperwork, and drove home believing everything was finalized. JUST ONE DAY LATER, THEY DEMANDED THE CAR BACK, claiming his financing wasn’t approved! My father lives in ORLANDO! Now he has to miss work, lose money, and drive HOURS back to Fort Lauderdale because of this dealership’s handling of the situation! AND IT GETS WORSE! When my father asked Hugo Bracho if he would get his $2,000 back, the salesperson simply told him that wasn’t his responsibility! ARE YOU SERIOUS? You take an elderly man’s money, hand him the keys, demand the vehicle back the very next day, and then brush him off when he asks about his refund? I genuinely feel they took advantage of an elderly customer. We even question whether they found a better deal and simply want the vehicle back. THIS IS BEYOND UNPROFESSIONAL. IT IS A COMPLETE BETRAYAL OF TRUST! HUGO BRACHO, RICHARD GONZALEZ, AND LIPTON TOYOTA SHOULD BE ASHAMED OF HOW THIS WAS HANDLED! DO NOT TRUST THIS DEALERSHIP WITH YOUR MONEY OR YOUR FAMILY!

Read at DealerRater

Every time I get serviced at Lipton, I have had such quality work done and the attention to detail with the customer service has been phenomenal! Andy is amazing and everyone is super nice.

(Translated by Google) Thank you José Pascual for being so kind and helping me with the purchase of my new 4Runner (Original) Gracias José Pascual por ser tan amable y ayudarme en la compra de mi nueva 4Runner

Jose Pascual was great! So happy with my new rav4

thanks to Jose Pascual i was able to get my new tacoma! i appriciate you so much man thank you again!

I brought my car in for a checkup. They told me I needed work done. The charged me over $5000 and wrecked my car. I wish I never brought my car in for service. Now m car has all kinds of problems.

Read at DealerRater

I had a great experience at Lipton Toyota! Al Hernandez was amazing to work with, he was the first person to acknowledge me when I walked in. He was professional, friendly, patient, and already made up his mind that I wouldn’t leave without driving out my 2026 Rav 4 XLE . Finance Manager Anthony Spencer & Toyota Manager (forgot his name) was great also, they all made the entire car-buying process smooth and stress-free. Al Hernandez answered all my questions and made sure I felt comfortable throughout the process. I truly appreciate his excellent customer service and dedication. I’m very happy ... Read More

Full review text opened.

Google - Oct 19, 2026

I had a great experience at Lipton Toyota! Al Hernandez was amazing to work with, he was the first person to acknowledge me when I walked in. He was professional, friendly, patient, and already made up his mind that I wouldn’t leave without driving out my 2026 Rav 4 XLE . Finance Manager Anthony Spencer & Toyota Manager (forgot his name) was great also, they all made the entire car-buying process smooth and stress-free. Al Hernandez answered all my questions and made sure I felt comfortable throughout the process. I truly appreciate his excellent customer service and dedication. I’m very happy with my purchase and would highly recommend Al Hernandez and Lipton Toyota to anyone looking for a vehicle. Thank you, Al, for making my experience such a positive one!

Wisler was fantastic through the entire process of buying my car that my husband came back the next day to purchase a truck with him! Would 1000% recommend working with Wisler if you want a stress free experience. THANK YOU!!!

I became deeply disappointed with the used car sales department at Lipton when I bought a one year old Honda Accord. The advertised price was 32,379. They charged me $36,000! During the negotiations I realized they added to the price and I simply asked for $2000 off. They agreed but then added it to the final price anyway. I ended up paying over $44,000 and had to wait 3weeks for the $1500GAP refund. I also asked them to repair the tire that was flat the day I bought it. They agreed but again lied and didn’t repair it.You know they charge $1500 dealer ... Read More

Full review text opened.

Google - Oct 17, 2026

I became deeply disappointed with the used car sales department at Lipton when I bought a one year old Honda Accord. The advertised price was 32,379. They charged me $36,000! During the negotiations I realized they added to the price and I simply asked for $2000 off. They agreed but then added it to the final price anyway. I ended up paying over $44,000 and had to wait 3weeks for the $1500GAP refund. I also asked them to repair the tire that was flat the day I bought it. They agreed but again lied and didn’t repair it.You know they charge $1500 dealer fee to prepare the car for you cleaning ect. The next day the tire went flat. I took it back and they made me pay for a new tire. Then I discovered on my own that another tire didn’t match, it was a Lancaster not a Michelin. So I had to buy another tire!! I complained directly to the used car sales negotiator and he looked embarrassed but blew me off and walked away. I had been a customer at Lipton for over 9 years with my old Toyota. At least they could have given me the advertised price!

A Disappointing Customer Experience at Lipton Toyota — My Third and Final Purchase When I purchased my vehicle from Lipton Toyota, I was offered numerous additional insurance and protection plans, including coverage for wheels and tires. Just one or two months later, I discovered that one of my wheels was scratched and the tire was damaged. My financing agreement included wheel and tire protection, which I understood covered replacement and mobile roadside assistance. However, when I contacted the service department, I was told they could not help me. Believing the coverage was useless, I went to the finance department and canceled ... Read More

Full review text opened.

Google - Oct 14, 2026

A Disappointing Customer Experience at Lipton Toyota — My Third and Final Purchase When I purchased my vehicle from Lipton Toyota, I was offered numerous additional insurance and protection plans, including coverage for wheels and tires. Just one or two months later, I discovered that one of my wheels was scratched and the tire was damaged. My financing agreement included wheel and tire protection, which I understood covered replacement and mobile roadside assistance. However, when I contacted the service department, I was told they could not help me. Believing the coverage was useless, I went to the finance department and canceled the additional policies. Only later, after speaking with another Toyota dealership, did I learn that the damage might actually have been covered. When I returned to Lipton Toyota for an explanation, I was passed back and forth between the service and finance departments. Nobody could provide a clear answer or take responsibility. It was extremely disappointing that the dealership could sell these protection plans but could not explain how to use them when a customer needed assistance. This was my third vehicle purchased from Lipton Toyota, and unfortunately, every purchase came with its own problems. My biggest disappointment is the after-sales service and the lack of accountability. I had considered buying another vehicle for my daughter from this dealership, but after this experience, I would not recommend Lipton Toyota to her or anyone else. Selling a car should be the beginning of a customer relationship, not the end of the dealership’s responsibility. Customers deserve honest information, professional service, and support after the sale—not to be sent from one department to another without answers. I hope management takes this feedback seriously and addresses these issues. After three purchases, I expected much better service and accountability from a Toyota dealership.

(Translated by Google) Thank you Elisa for your help (Original) Gracias Elisa por tu ayuda

**WARNING** I just wanted everyone know that Lipton Toyota will not stand behind vehicles or parts. We purchased a pre owned 2022 Rav-4 with 22,000 miles. Lipton Toyota service department installed 4 brand new tires prior to selling me the vehcile. The vehicle had a vibration at all speeds. I suspected it was tire related so took it to a reputable tire shop close to home and was advised one of the tires was defective. It is out of round which means when the tire was made, it wasn’t perfectly round. I watched it spin on the balancer at the tire shop ... Read More

Full review text opened.

Google - Oct 10, 2026

**WARNING** I just wanted everyone know that Lipton Toyota will not stand behind vehicles or parts. We purchased a pre owned 2022 Rav-4 with 22,000 miles. Lipton Toyota service department installed 4 brand new tires prior to selling me the vehcile. The vehicle had a vibration at all speeds. I suspected it was tire related so took it to a reputable tire shop close to home and was advised one of the tires was defective. It is out of round which means when the tire was made, it wasn’t perfectly round. I watched it spin on the balancer at the tire shop and was able to confirm. I brought the vehicle back to Lipton Toyota because these tires have a manufacturers warranty against workmanship and defects for the life of the tire. Andrew Gutierrez of the service department told me that since they are economy tires they can’t do anything. He actually told me to reach out to the manufacturer myself which is wrong. All service has to do is contact their tire supplier and advise them that there’s a defective out of round tire and spend a few minutes submitting a warranty. They would rather lose a customer for life than do the right thing stand behind the vehicle and tire they sold me. It doesn’t cost this dealership anything to handle the warranty. Please be careful buying a vehicle here or binging your vehicle here for service because they simply do not care. I'm not looking to get much out of posting this but to help people out. I already see, the owner just does a generic message responding to everybody. I guess I'll be putting new tires on a car I bought a month ago with brand new tires because of laziness.

I had a great experience working with Wisler Dorcely! He was professional, friendly, and very helpful throughout the entire car-buying process. He took the time to answer all my questions, explain everything clearly, and make sure I felt comfortable with my decision. Wisler made the experience smooth and stress-free, and I truly appreciated his patience, honesty, and excellent customer service. I highly recommend Wisler Dorcely to anyone looking to purchase a vehicle. If you’re looking for a salesman who makes the car-buying process easier and more enjoyable, definitely ask for him!

Gina was extremely helpful with walking me through the process of renewing my lease and getting me upgraded to a newer model. She stood by me through each department, helped me with financing and got me vehicle with better options. She even moved my plates to the new car and saw my SunPass sensor I forgot to take off the windshield. Thank you Gina and everyone at Lipton.

The whole team was welcoming, polite, professional, fair, and easy to deal with. Thank you Gina, CJ, Fernando, and Kyle!

They made me lose my time, they were not clear since the beginning, they promised a direct treat with the manager and he/she never came to see me, and just to get rid of me they throw a downpayment for $15K, not open to negotiate.

I was very pleased with the service that wisler Dorcery provided.i did not come to buy a but his professionalism and kindness me buy.he is incredible,trustworthy and honest.i advise everyone when you want to buy a car,come to Lipton Toyota and ask for the best wisler Dorcely

Sean is the man hom and Jawan, no hassle no BS saw a car online reserved came on picked up and left great folks

Thank you Trevor! All the staff at Toyota was very professional, kind and helpful. I left very happy! Amazing location would recommend to anyone! Trevor is Awesome!

There is always room for improvement with any car-buying experience; however, in the end, it was absolutely worth it once I took delivery of my vehicle. My salesperson, Vivian Jorge, quickly realized that I am a very particular and detail-oriented car buyer. She was patient throughout the process and truly went the extra mile to make sure I was satisfied. Most importantly, when she discovered some imperfections in the paint, she took the initiative to address them and made sure the vehicle was in meticulous condition before I took delivery. That level of attention to detail and willingness to make ... Read More

Full review text opened.

Google - Oct 1, 2026

There is always room for improvement with any car-buying experience; however, in the end, it was absolutely worth it once I took delivery of my vehicle. My salesperson, Vivian Jorge, quickly realized that I am a very particular and detail-oriented car buyer. She was patient throughout the process and truly went the extra mile to make sure I was satisfied. Most importantly, when she discovered some imperfections in the paint, she took the initiative to address them and made sure the vehicle was in meticulous condition before I took delivery. That level of attention to detail and willingness to make things right meant a lot to me. Buying a new vehicle is a significant purchase, and I appreciated Vivian understanding how important it was to me that the vehicle be delivered properly. By the time I drove away, I was extremely happy with the vehicle and felt that the overall experience had been well worth it. Thank you, Vivian, for your patience, professionalism, and for going above and beyond to make sure everything was right.

Great service

Gina is very great in what she’s doing nice polite she made my day and gave me me what I was looking for, very professional

SCAM WITH THE NUMBERS I got there 3 times, waste our time!!! Every time they gave me a different price with different numbers. They tried to add-ons, be careful with the online price and the price on the paper. First time, $38,000, 2nd time $37,400, the last time was $39,000. It doesn’t make any senses, i decided to leave because i cannot work with them anymore. All the bad reviews are true!!!!

Jose and Gavin were excellent to deal with during new vehicle purchase transaction thanks so much!

Thank You Gina! For your hospitality and warm personality. You make getting helping with getting car so smooth!

I had a great experience buying my RAV4 limited From Gina at Lipton Toyota. she was helpful, professional, and made the whole process easy. highly recommend Gina!

Wilder dorcely was a great salesman today very polite explains everything you need to know .

Whisler was a great sales rep and the experience was not pushy at all. We came to look at Tacomas and ended up leaving with 2

Amazing and helpful. Great experience

Never thought trading my car for a brand new car was so easy, I think it’s definitely the people who I had the pleasure to work with, shoutout to Carlos, Erick and Anibal!!! What a great team, thank you so much for everything you guys do

This place is going downhill, the staff are not very friendly and give attitude when you ask for clarification. Gave it one more shot since my favorite advisor no longer works here, Alesk. Guess it’s time to search elsewhere for service. I do not recommend this place.

My experience with wiser sorcery was ex ellent.i encourage who ever needs to buy a car at Tipton come see wiser dircely.no regret

For years, Alesk Coker was the reason my family trusted Lipton Toyota with our vehicles. Between all of us, my family owns five Toyotas, and we have gone out of our way to bring them to Lipton for service because of Alesk. He has always been exceptionally helpful, knowledgeable, honest, and fair. Most importantly, he genuinely puts the customer first. He takes the time to explain what your vehicle actually needs, treats people with respect, and never makes you feel like you are simply another repair order coming across his desk. Finding a service advisor you can truly trust is ... Read More

Full review text opened.

Google - Sep 24, 2026

For years, Alesk Coker was the reason my family trusted Lipton Toyota with our vehicles. Between all of us, my family owns five Toyotas, and we have gone out of our way to bring them to Lipton for service because of Alesk. He has always been exceptionally helpful, knowledgeable, honest, and fair. Most importantly, he genuinely puts the customer first. He takes the time to explain what your vehicle actually needs, treats people with respect, and never makes you feel like you are simply another repair order coming across his desk. Finding a service advisor you can truly trust is incredibly valuable, and Alesk earned that trust from my entire family over many years. He represented Lipton Toyota better than any advertisement ever could. That is why I was extremely disappointed to learn that Lipton Toyota chose to let him go after his years of service there. Whatever the circumstances behind that decision, I can only speak from my experience as a longtime customer: losing Alesk means Lipton has lost my family’s business as well. With five Toyotas in our family, that is not something I say lightly. We were loyal to Lipton because we were loyal to Alesk and the level of service he consistently provided. Alesk, thank you for taking care of our family for all these years. Wherever you end up next, they will be incredibly fortunate to have you. Unfortunately, without you there, we have no reason to return to Lipton Toyota for service.

Purchased a car more than a year ago. Car buying experience was fine and a bit better than other dealers. But like any other place experience before and after purchase is different. Any problems mentioned during service simply get a response technician unable to replicate. I got a cheque because my title was a transfer rather than fresh registration. Somehow i missed encashing the cheque and then called them about it with no response. When i went for servicing, I talked to the finance person who worked with me for financing the car and gave him the cheque as well. ... Read More

Full review text opened.

Google - Sep 24, 2026

Purchased a car more than a year ago. Car buying experience was fine and a bit better than other dealers. But like any other place experience before and after purchase is different. Any problems mentioned during service simply get a response technician unable to replicate. I got a cheque because my title was a transfer rather than fresh registration. Somehow i missed encashing the cheque and then called them about it with no response. When i went for servicing, I talked to the finance person who worked with me for financing the car and gave him the cheque as well. Till date they hadn't come back from 6 months nor even responded.

Great team, everyone was very helpful!

Wisler dorcely is absolutely the best.i encourage everyone,when you need a car go see the only one.i an 200%satisfied

(Translated by Google) The worst car buying experience of my life. I would never go back to buy another car from this dealership. I advise anyone going there to be very careful; they ripped me off badly. (Original) A pior experiencia da minha vida com compra de carro. Jamais voltaria para comprar outro carro nesta agencia. Aconselho quem passar por la ter muito cuidado me enrolaram feio.

Wisler dorcely is the best car person ever seen.the only time that i knee i bought a car is when i drove out

Wisler was great!

Wisler sorely is amazing. Make it easy when you come to the dealership always ask for whistler the one and only one .

I had a very disappointing experience at this dealership. From the beginning, I felt that I was not being taken seriously as a customer. I came in specifically wanting to learn about different models and leasing options, and I wanted to understand the pricing and terms before making any decisions. Instead of taking the time to answer my questions or walk me through my options, I was repeatedly pressured to have my credit run before they would discuss pricing or lease options with me. I made it clear that I was not comfortable authorizing a credit inquiry at that point ... Read More

Full review text opened.

Google - Sep 16, 2026

I had a very disappointing experience at this dealership. From the beginning, I felt that I was not being taken seriously as a customer. I came in specifically wanting to learn about different models and leasing options, and I wanted to understand the pricing and terms before making any decisions. Instead of taking the time to answer my questions or walk me through my options, I was repeatedly pressured to have my credit run before they would discuss pricing or lease options with me. I made it clear that I was not comfortable authorizing a credit inquiry at that point because I was still in the research and comparison stage, but my request was not respected. Instead, the sales rep Ojo Awe left and brought over the sales manager who was as unequally helpful and dismissive. I felt disrespected being repeatedly told “I could afford this” but not given any information on pricing options and pressured that the car would not be there in the next couple days. The interaction felt unnecessarily rude and unhelpful. No one took the time to explain the leasing process, available models, pricing, or alternatives. I left feeling like my time was not valued and that I was being pushed toward a credit application rather than being treated like a customer who was simply trying to make an informed decision. As a woman shopping for a vehicle on my own, I was particularly disappointed by how little effort was made to communicate with me respectfully and professionally. I expected to be treated like a serious customer and given the information I needed to make an informed decision. There are plenty of dealerships willing to answer questions, discuss options, and earn a customer’s business without immediately pushing a credit inquiry. Unfortunately, based on this experience, I will be taking my business elsewhere.

Was absolutely professional hands on very accommodating, very personable, and when I come back, he will be the one that I want to complete. My deal you

Thế best in town.great listener,nó pressure and make ít painless.i urge eveyone,when you need a car đó not hesitate to see wisler dorcely .the only best

Wisler is the best!!

If you cant find someone to help you find a car please come see Wisler Dorcely, hes very attentive, professional and determined to helping you. Im more than satisfied with my outcome.

Wisler is the best if you need a car please find him. I came for a service and I got a great deal on a new car.

Good service

I will like to said thank you to your specially to Wisler,his a good employee, respect and patient today I'm so happy because with him I'm driving a Toyota cross 2026..thanks again to him

Gina (one of the salespeople at Lipton, with the hard work of both the finance department as well as the insurance department) did an outstanding, professional job at turning an almost impossible situation into a miracle! Thank the team Lipton!

Gina helped us out. The process was very fast and smooth. She is knowledgeable and friendly. I would definitely like to work with Güna and Toyota again.

Service rating 10, especially at the workshop, the guys are amazing!!!

Oil change 3 hours with appointment !!!!

(Translated by Google) Excellent service (Original) Excelente atención

Great experience Aridio was one the sales person ive worked with. Such a helpful and understanding gentleman. Totally recommend look for Aridio when you shop

Gina was great and helped me in every way not to mention super nice

My sales man Wisler Dorcely was phenomenal and very passionate when it came to my trade in and getting a new car!! His outstanding personality and warming appearance gave me so much trust in him and now I’m able to say I’m a FIRST TIME NEW CAR OWNER!! Thank you so much Lipton Toyota and Mr Wisler! 10/10 I would DEFINITELY RECOMMEND!

My service light was on so I made an appointment. Got right in at appointment time service was very good.

This dealership might have the worst management in the country. The lack of communication, accountability, and empathy for customers is honestly unbelievable. I wouldn’t recommend doing business here.

Gina truly gave me the best deal EVER!! It was my first time buying a car and she helped me get the best out the door price over the phone. We met the next day and I was able to drive off the lot knowing I got the best deal and was taken care of. When calling, ask for Gina!

Buyer Beware: Lipton Toyota’s $10,000 “Market Adjustment” Is Outrageous I went to Lipton Toyota ready to purchase a Sequoia TRD Pro. I was a serious buyer, interested in the vehicle, and prepared to do business. Unfortunately, I quickly discovered that Lipton Toyota apparently believes a desirable vehicle gives them the right to charge customers nearly $10,000 above an already hefty price. The window sticker shows a dealer price of $86,796, followed by a staggering $9,995 “Market Value Adjustment,” bringing the dealer’s total to $98,527—before even considering the rest of the transaction. I questioned the sales manager about this outrageous markup. His response ... Read More

Full review text opened.

Google - Aug 22, 2026

Buyer Beware: Lipton Toyota’s $10,000 “Market Adjustment” Is Outrageous I went to Lipton Toyota ready to purchase a Sequoia TRD Pro. I was a serious buyer, interested in the vehicle, and prepared to do business. Unfortunately, I quickly discovered that Lipton Toyota apparently believes a desirable vehicle gives them the right to charge customers nearly $10,000 above an already hefty price. The window sticker shows a dealer price of $86,796, followed by a staggering $9,995 “Market Value Adjustment,” bringing the dealer’s total to $98,527—before even considering the rest of the transaction. I questioned the sales manager about this outrageous markup. His response was essentially a pep talk about how South Florida dealerships do this with “high-demand” vehicles. Let’s be clear: this isn’t COVID. This isn’t the 2021–2022 semiconductor shortage, and this car is not necessarily a gas saver, so the high gas prices is not a good excuse either. During the pandemic and chip shortage, manufacturers couldn’t produce enough vehicles, inventories were virtually nonexistent, and dealers charging over MSRP became common. That was a very different market. That excuse doesn’t hold water today. There is inventory available. There are numerous Sequoias on the market. In fact, I found 29 certified pre-owned 2026 Sequoias with fewer than 10,000 miles, with asking prices roughly between $75,000 and $81,000. Yet Lipton Toyota wants a customer to believe that paying almost $100,000 for this vehicle is somehow the “market.” It’s not. It’s simply $10,000 added to the price because the dealership thinks someone will pay it. I have absolutely no problem with a dealership making a profit. That’s business. But calling a nearly $10,000 markup a “Market Value Adjustment” doesn’t make it legitimate, and it certainly doesn’t make it good customer service. What makes this particularly frustrating is that I was ready to buy the vehicle. Lipton Toyota had a legitimate customer standing in front of them who wanted the product and was prepared to complete a transaction. Instead of earning my business with a competitive price, they chose to defend a $9,995 markup that adds no additional value whatsoever to the vehicle. This is exactly the type of dealership pricing practice consumers need to be aware of. Don’t let a salesperson convince you that an arbitrary “market adjustment” is something you have to accept simply because a vehicle is desirable. Shop around. Check nationwide inventory. Look at CPO vehicles. Compare actual market prices. And most importantly, don’t confuse a dealer’s willingness to charge you more with the actual value of the vehicle. Lipton Toyota had my business. They lost it over $9,995. And after this experience, I will gladly take my business—and my money—to a dealership that values earning a customer more than squeezing an extra $10,000 out of one.

Where can I start. The worst experience.....Here goes.. My son and I drove into this dealership with a close friend to purchase a Toyota camry LE. We walked we were hawked down by a young man named CJ. We told him we had appointment to meet another salesperson but. The individual did not come in. CJ then said that individual was not coming in. He then said either way we would have to go through him to finalize any deal. That did not sit well with me. Another gentleman introduced himself, Jose Saurez.. we informed him of the deal ... Read More

Full review text opened.

Google - Aug 16, 2026

Where can I start. The worst experience.....Here goes.. My son and I drove into this dealership with a close friend to purchase a Toyota camry LE. We walked we were hawked down by a young man named CJ. We told him we had appointment to meet another salesperson but. The individual did not come in. CJ then said that individual was not coming in. He then said either way we would have to go through him to finalize any deal. That did not sit well with me. Another gentleman introduced himself, Jose Saurez.. we informed him of the deal that was agreed on prior to coming to their dealership. Jose said let's take a look at the LE, which we did. Went inside and my ran credit. Jose did not return, CJ did and stated to my friend." First, can you remove your glasses from your face because Jose says you are recording everything in here". Nothing that was discussed prior to Jose checking my credit was discussed. We decided to go to Coconut Creek where we purchased my son's vehicle. We drove of the lot with a 2026 Camry SE. Remember I went there to purchase a Camry LE.. so basically I got a better deal for a upgraded CAMRY. This the worst experience that this dealership.

August 8th 3pm Met with Juan Suarez (Salesperson) and Daniel (Finance manager). We discussed the possible purchase of a Toyota Cross L, silver exterior that was being delivered in 11 days. I test drove a 2023 Toyota Cross LE because no vehicles were available. They wrote up a proposal for $38,500.00 Car price 28,500 (these go for 24,500) 3,000 PDI (Delivery inspection) 3000 trade-in different charge 1500 taxes 500 tag fee 500 delivery fee 200 electronic tag process fee 1300 tax for trade in. 1. 3k Delivery inspection on a new car? 2. My car balance is 12,870 and worth 16k. They offered 10k and a loss of 3k towards me. 3. 500 tag fee and 200 electronic ... Read More

Full review text opened.

Google - Aug 10, 2026

August 8th 3pm Met with Juan Suarez (Salesperson) and Daniel (Finance manager). We discussed the possible purchase of a Toyota Cross L, silver exterior that was being delivered in 11 days. I test drove a 2023 Toyota Cross LE because no vehicles were available. They wrote up a proposal for $38,500.00 Car price 28,500 (these go for 24,500) 3,000 PDI (Delivery inspection) 3000 trade-in different charge 1500 taxes 500 tag fee 500 delivery fee 200 electronic tag process fee 1300 tax for trade in. 1. 3k Delivery inspection on a new car? 2. My car balance is 12,870 and worth 16k. They offered 10k and a loss of 3k towards me. 3. 500 tag fee and 200 electronic fee for tag and title processing 4. Trade ins do not pay tax. Taxes are waived until sold and passed to the buyer not dealerships. 5 minutes later they dropped the price to $33,500. Removed the trade-in tax, PDI and offered to give me 12k for the trade in. I said no thank you, shook hands and they said what is my problem? None, because I am not letting you rip me off. I tried leaving the store and they blocked me and got aggressive. Once outside Juan wanted to confront me and that is when Daniel stepped in between us and pushed him back into the store. They tried to intimidate and harass me into buying a car for a much higher price than it was worth. Stay away from this dealership.

(Translated by Google) Beware!!! Terrible service from the "salesperson" Coralia, if you can even call her that. She's incredibly unprofessional. She tells you everything is fine when you're trying to make a sale, but then when push comes to shove, you can't take your car because that wasn't the agreement! She claims she's acting on impulse and completely changes the original terms! When she feels pressured, she even goes so far as to be disrespectful to the customer! The most unbelievable thing is that the other people at the dealership never intervened, as ... Read More

Full review text opened.

Google - Aug 4, 2026

(Translated by Google) Beware!!! Terrible service from the "salesperson" Coralia, if you can even call her that. She's incredibly unprofessional. She tells you everything is fine when you're trying to make a sale, but then when push comes to shove, you can't take your car because that wasn't the agreement! She claims she's acting on impulse and completely changes the original terms! When she feels pressured, she even goes so far as to be disrespectful to the customer! The most unbelievable thing is that the other people at the dealership never intervened, as if that kind of behavior were acceptable to customers! This can't be the first time this has happened! (Original) Cuidado !!! Pésimo servicio la “vendedora” Coralia si es que se le puede llamar así es una persona poco profesional debido que para vender te dice que todo si luego cuando llega el momento de la verdad resulta no puedes llevarte tu auto debido a que asi no era el trato ! que ahora ella responde por inercia y cambia totalmente el acuerdo anterior !!! Al verse comprometida llega hasta faltarle el respeto al cliente ! Lo más increíble es que las personas del mismo dealer nunca intervinieron como si ese comportamiento fuera apto para los clientes ! No debe ser la primera vez !!!

I had a very disappointing experience with Lipton Toyota's service department. I left my vehicle for service and was told they would call me when it was ready. After waiting and not receiving any call, I had to contact them myself. At 6:40 PM, my service advisor, Alesk Coker, finally called and told me to come pick up my vehicle. I arrived at 6:59 PM, only to find that the service department had already closed. The doors were locked, and they kept the keys to my vehicle, leaving me unable to take my car home. This situation was completely avoidable. If ... Read More

Full review text opened.

Google - Jul 29, 2026

I had a very disappointing experience with Lipton Toyota's service department. I left my vehicle for service and was told they would call me when it was ready. After waiting and not receiving any call, I had to contact them myself. At 6:40 PM, my service advisor, Alesk Coker, finally called and told me to come pick up my vehicle. I arrived at 6:59 PM, only to find that the service department had already closed. The doors were locked, and they kept the keys to my vehicle, leaving me unable to take my car home. This situation was completely avoidable. If my vehicle was ready before closing, I should have been notified much earlier. Calling a customer just minutes before closing and then closing before they can arrive shows a lack of professionalism and respect for the customer's time. If I could give 0 stars, I would. I hope Lipton Toyota improves its communication and customer service so other customers don't have to go through the same frustrating experience.

(Translated by Google) 100% not recommended. My sister and I went looking for a Corolla LE. The sticker said $26k, and we wanted to negotiate. We were prepared with advice and a pre-approval that we didn't mention until we knew the price. Instead of giving us a price, they lectured us on a bunch of warranties, raising the price to an irrational $34k for a Corolla. On top of that, the first thing they did was ask for our social security numbers to expedite the loan without even showing us any cars. We decided not to do business, and they ... Read More

Full review text opened.

Google - Jul 25, 2026

(Translated by Google) 100% not recommended. My sister and I went looking for a Corolla LE. The sticker said $26k, and we wanted to negotiate. We were prepared with advice and a pre-approval that we didn't mention until we knew the price. Instead of giving us a price, they lectured us on a bunch of warranties, raising the price to an irrational $34k for a Corolla. On top of that, the first thing they did was ask for our social security numbers to expedite the loan without even showing us any cars. We decided not to do business, and they told us we wouldn't find what we were looking for. And guess what? We went to another dealership and found the same car at a great price, with excellent service, and of course, we bought it. I don't remember the names of the people who helped us, but if your intention is to sell a car, be fair and professional. (Original) 100% no recomendados. Fui con mi hermana buscando un corolla LE , el precio en el sticker $26k quisimos negociar el precio ya nosotros íbamos preparados con asesoría y una pre aprobación que no mencionamos hasta saber el precio.. en vez de darnos el precio nos dio clases de un monton de garantías elevando el carro a un precio irracional de $34k por un Corolla.. aunado a ello lo primero fue pedirnos el social para correr el crédito de una vez sin siquiera mostrarnos carros, decidimos no hacer negocios y nos dijeron que no encontraríamos lo que buscábamos, y guess what? Fuimos a otro concesionario y encontramos el mismo carro super buen precio muy buena atención y porsupuesto que lo compramos.. no recuerdo el nombre de las personas que nos atendieron, pero si la intención es vender un carro sean justos y profesionales.

First time getting service and I will never go back again. Workers at the service area acting like they don’t understand English. I went for an oil change and because my check engine light was on. Appoint was for 11:30 didn’t leave until 2:20. When it was time for me to receive my car back my check engine light was still on I asked if someone was going to reset it only to find out no one ever checked to see what was wrong. Also my tires was rotated after I already said I didn’t need a tire rotation ... Read More

Full review text opened.

Google - Jul 24, 2026

First time getting service and I will never go back again. Workers at the service area acting like they don’t understand English. I went for an oil change and because my check engine light was on. Appoint was for 11:30 didn’t leave until 2:20. When it was time for me to receive my car back my check engine light was still on I asked if someone was going to reset it only to find out no one ever checked to see what was wrong. Also my tires was rotated after I already said I didn’t need a tire rotation because I just purchase 2 new tires and had them put on the front. So now I have old tires on the front and new tires on the back. Seth Raygor is amazing , sweet, understanding and hard working very knowledgeable he resolved the engine check problem for me and I truly thank him for that. But I don’t not feel comfortable ever take my car back to the W.Oakland park blvd location. I have been with Toyota for years and now I know not all locations have good service.

If the used car I purchased was available anywhere else, I would have bought it elsewhere. Zero stars isn't available or that's what I would have chosen. My salesman, Jorge, who I never met (purchased in person on his day off), didn't disclose all issues with body damage and lied about being able to get a missing owners manual. I had to pay out of my pocket to repair the body damage and buy the manual, totalling an extra $600. Says my gift for purchasing the car was a set of all weather floor mats, which were used. ... Read More

Full review text opened.

Google - Jul 18, 2026

If the used car I purchased was available anywhere else, I would have bought it elsewhere. Zero stars isn't available or that's what I would have chosen. My salesman, Jorge, who I never met (purchased in person on his day off), didn't disclose all issues with body damage and lied about being able to get a missing owners manual. I had to pay out of my pocket to repair the body damage and buy the manual, totalling an extra $600. Says my gift for purchasing the car was a set of all weather floor mats, which were used. They came with the car originally (purchased it used with 8500 miles). I had even requested carpeted floor mats instead, which I had to purchase separately for $112! No customer service. The financial manager Alan Epstein was a fast talker who tries to rush through paperwork & pushes his credit union on you for financing (probably gets kick backs for doing so). He told me flyers don't exist for warranty coverage when they do. I had to search for it on Toyota's website to have my own printed list of what is & isn't covered in the plan I purchased, an extra $3400. No customer service. All & all, no one followed up after the sale. All that dealership is interested in is taking your money. If you actually want customer service, chose another dealership. Update: If this dealership was serious about making it right, they have my contact information and would be using that to directly contact me to aid in remedying this situation, not just posting an insincere general post.

I don’t get it why this people call you and come to make you waste your time. Like don’t lie to me!!! I’m being honest with you so you can be honest with me!! If i could leave no stars I would. Last car I buy with this dealership.

Unfortunately, I had a very poor customer service experience at this dealership. This was my first time bringing my vehicle here for service. The service advisor, Juan Curillo, could benefit from additional customer service training. While the dealership offers a "concierge" area with complimentary coffee and inexpensive donuts, they seem to focus more on those perks than on providing attentive customer service. My appointment was apparently listed under a different name, which I did not notice at the time. However, no one made an effort to approach me in person and inform me that my vehicle was ready, ... Read More

Full review text opened.

Google - Jul 14, 2026

Unfortunately, I had a very poor customer service experience at this dealership. This was my first time bringing my vehicle here for service. The service advisor, Juan Curillo, could benefit from additional customer service training. While the dealership offers a "concierge" area with complimentary coffee and inexpensive donuts, they seem to focus more on those perks than on providing attentive customer service. My appointment was apparently listed under a different name, which I did not notice at the time. However, no one made an effort to approach me in person and inform me that my vehicle was ready, even though I had been waiting for a long time. As the service advisor responsible for assisting customers, a simple courtesy such as personally informing me about the status of my vehicle would have made a significant difference. Attention to detail and knowing your customers’ situations are important parts of providing excellent service—not treating each vehicle as just another service appointment. Instead, I only discovered my car was ready after I went to the cashier to ask about its status. I also presented a discount coupon, but it was never applied to my bill. Overall, this experience did not meet my expectations. This was my first and will definitely be my last time servicing my vehicle here. Based on my experience, I do NOT recommend this dealership.

👎🏻

Lipton Toyota is a lot of illegal activity i purchase a used car from them on the mileage it shows 1000 miles the car have on my paper works it shows 1000 miles I had to go back and request a new copy from them and there paper works shows 26200 miles. When buying a car from lipton Toyota please becareful

I have a warranty through Toyota came in because my front door locks weren’t working instead of looking into my warranty they tried to charge me $900 each side went to a different Toyota in coconut creek and they looked up my warranty in a minute and was not charged anything to get them fixed

I came here on May 31st 2026 looking for a used Toyota Tacoma to purchase, I had met with a salesman who was okay but did not know much about the vehicle. I originally looked at their online price of $26,000 and upon entry to speak with the manager and salesman they came to a price of $33,000 with extra ridiculous fees such as nitrogen air, price was brought down to $30,000 seemingly out of thin air after it had originally went up. I figured there had been some sort of mistake, but apparently to the manager Alavarro $30,000 was the apparent value of a ... Read More

Full review text opened.

Google - May 31, 2026

I came here on May 31st 2026 looking for a used Toyota Tacoma to purchase, I had met with a salesman who was okay but did not know much about the vehicle. I originally looked at their online price of $26,000 and upon entry to speak with the manager and salesman they came to a price of $33,000 with extra ridiculous fees such as nitrogen air, price was brought down to $30,000 seemingly out of thin air after it had originally went up. I figured there had been some sort of mistake, but apparently to the manager Alavarro $30,000 was the apparent value of a used 2022 Toyota Tacoma. I am very disappointed with the blatant discrepancy in price, starting off at 26,000 online, jumping way up to 33,000 and then out of thin air going down to a $30,000. Do not recommend coming to this dealership if you are looking for a fair price and honest trustworthy people to help you.

Terrible customer service. Over the phone rep. was very rude. She mentioned that they had limited number of staff, manager was out, they worked long hours. Clearly they are overwhelmed and that frustration/anger falls on to their customer.

I went to Lipton Toyota on Wednesday. The salesperson named Akram showed me a RAV4 2026. We discussed about the price he brought his Manager and we talked about the price the monthly payment and after a long discussion we agreed with a deal of $667 per month till 75 months and make a down payment cash 2000 and for Trade-in the yoffer $3000. So we made the payment get the paper and Akram said he gonna call me just to come and pick up the key with the car. Today we got a call from the dealership. We went there and a guy named ... Read More

Full review text opened.

Google - May 17, 2026

I went to Lipton Toyota on Wednesday. The salesperson named Akram showed me a RAV4 2026. We discussed about the price he brought his Manager and we talked about the price the monthly payment and after a long discussion we agreed with a deal of $667 per month till 75 months and make a down payment cash 2000 and for Trade-in the yoffer $3000. So we made the payment get the paper and Akram said he gonna call me just to come and pick up the key with the car. Today we got a call from the dealership. We went there and a guy named gondolas from Finance. He said we need to pay for the taxes. They didn't calculate the taxes with the price of 667 and also they said now is going to be 78 months not 75 months.. Budge we met a dinner already and now they told us a different story. And we spent over three hours sitting over there and they just called their manager manager called his boss and that's how they're working and finally we left the Dealership and they returned our money and said they cannot give us the car, even though we made the deal on last Wednesday. So the overall experience is worse, Honestly, they didn't keep their promise. So we decided to go to a different dealership anyway just sharing my experience. Don't ever go to Lipton Toyota. Thank you.

I asked for a quote in writing and was ghosted thereafter, even after following up myself. Instead there is a repeated push for phone number for them to text/call or for me to call them. If I hear back I'll update this review. But I find the lack transparency.a red flag.

Forged my signature on a new contract with terms I didn't agree to. The original paperwork for the truck they are refusing to hand over. Reported them to FLHSMV and they decided to negotiate a new contract only if I withdraw my complaint. Refused to hand over paperwork that would give audit details on the forged e-signature. They are willing to commit fraud.

They are closing down, I think. I've Been their customer since I started driving toyotas. Went for usual oil change. Looked out for new the 4runner models and I love the tundras. The Place looked deserted. No displayed trucks. I asked couple guys where is the new models. Guy 1. Its on second floor. I went. Its an office. The guy there has no clue. Guy 2. I am new here, I don't know. I mean, I asked permission to take a walk around before entering.

Terrible place Terrible people. Can call me if you want this down.

(Translated by Google) Tomorrow, we'll be in the spare parts department. (Original) Mañana atención en la parte de repuestos

It has been thirteen days since we purchased the vehicle, and we have yet to receive the floor mats that were included in the purchase agreement. Despite contacting the salesperson, Salma Elias , on a daily basis, we have not received a clear or consistent response. Instead, we have been given conflicting information or redirected to other departments, which is unacceptable. We respectfully request an immediate resolution and a confirmed delivery date for the floor mats. If this matter is not resolved promptly, we will have no choice but to escalate the issue to Toyota Corporate and the Better Business Bureau. ... Read More

Full review text opened.

Google - Apr 2, 2026

It has been thirteen days since we purchased the vehicle, and we have yet to receive the floor mats that were included in the purchase agreement. Despite contacting the salesperson, Salma Elias , on a daily basis, we have not received a clear or consistent response. Instead, we have been given conflicting information or redirected to other departments, which is unacceptable. We respectfully request an immediate resolution and a confirmed delivery date for the floor mats. If this matter is not resolved promptly, we will have no choice but to escalate the issue to Toyota Corporate and the Better Business Bureau. We expect your prompt attention to this matter.

Price for a used vehicle came to $10,000 over advertised price, $2000 of which was tag and title, so $8000 in dealer fees. That’s BEYOND ridiculous!! Also the sales manager was extremely rude!!

Read at DealerRater

Experience felt like a typical bait and switch. Requested availability and pricing online for a 4Runner TRD Pro. Received both in a timely manner. SmartPath price received was $70,663. Base MSRP was $68,200 plus $4k in packages and accessories. Made an appointment at dealership the next day and long story short, they said selling price was right below $93,000 and that's the best they could do. Told them that I wasn't paying $23k more than the quote I received and then left the dealership. I've heard of these situations but have never experienced until now. Bad business!!

⚠️⚠️⚠️ Warning!!!!! Do not bring your car to this location. Been here on two occasions where my car sounded worse than before. I tried to get the problem resolved the 2nd time around and even offered to pay a discounted price and they wouldn't work with me.

They told me a truck I wanted to see was there when I called, but when I arrived it wasn't there. It was apparently "sold in the morning," even though I called midday and they told me it was there. Liars and masters of wasting people's time work here.

(Translated by Google) they are not serious (Original) no son serios

I came in for my scheduled service visit. Since I was 40 miles short, they didn’t do the oil change. They didn’t put on the sticker for my next visit either. But they are keen to get your money for changing the cabin filter, the air filter—but they aren’t focused on what they should be focused on. It’s a terrible customer service. There’s no one in the booth; no one to listen to your complaints. Honestly, this is the worst dealer I’ve ever visited. I’m extremely upset, and I can’t wait to ... Read More

Full review text opened.

Google - Feb 28, 2026

I came in for my scheduled service visit. Since I was 40 miles short, they didn’t do the oil change. They didn’t put on the sticker for my next visit either. But they are keen to get your money for changing the cabin filter, the air filter—but they aren’t focused on what they should be focused on. It’s a terrible customer service. There’s no one in the booth; no one to listen to your complaints. Honestly, this is the worst dealer I’ve ever visited. I’m extremely upset, and I can’t wait to hand my car in so I don’t have to deal with them anymore.